Module 2

Fair Process and Review

Giving a fair hearing (natural justice), giving reasons, and being reviewed.

What does this module cover?

  • How must decision-makers be transparent?
  • What is a fair hearing?
  • What is natural justice?
  • What is key for record-keeping in terms of transparency?
  • How are you held accountable?
  • What should be in a ‘statement of reasons’?
  • When are reasons required?
  • How might you be reviewed?
  • What sorts of documents can an FOI request seek?
  • When might the Ombudsman get involved?
  • What about Royal Commissions?

Save the date

All modules are online sessions from 9 am to 12.15 pm.
Registration links coming soon.

December 2026
Module 1 Buy Ticket: Module 1, 1 December 2026 (opens in a new tab)
February 2027
Module 1
Module 2
Module 3
Module 4
Module 5
Module 1
April 2027
Module 1
Module 2
Module 3
Module 4
Module 5
May 2027
Module 1

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